Help Center

Frequently asked questions and template downloads

FAQ

What if AI recognition gets something wrong?

Results always land on a confirmation screen first, where you can edit line by line before anything is recorded. Flat, well-lit documents without handwriting recognize noticeably better; failed scans use no credits and fall back to on-device OCR.

What happens if I import the same invoice or attendance file twice?

Invoices are deduplicated by vendor, document number, and date; attendance by employee, punch times, and break minutes. Re-imports never stack — importing the same file again adds no records.

Why is my stock negative?

If posting encountered a shortage and you chose to record negative stock on the substitution screen, the remainder is recorded as negative to signal a missing receiving document. It balances out once the document is entered.

What does "Clear Local Data" delete?

It permanently erases all business data and redeemed benefits on the device. Data currently lives only on your device, so complete an iOS backup first.

Where is my data stored?

The current version has no cloud server; all data stays on your device. Only when you actively use AI scanning are the selected images sent to our AI processing provider. See the Privacy Policy for details.

How do I move to a new phone?

Use a full iOS backup to migrate. Cloud sync and accounts are planned, and will enable cross-device use once available.

Excel templates

All three templates can be downloaded inside the app or sent to your registered email in one tap. Imports are parsed entirely on your device and never use credits.

Invoice template

Bulk entry of vendor documents, listing items, quantities, and unit prices

Dishes and recipes template

Bulk-create dishes and per-serving recipes, deduplicated by dish name

Attendance template

A standard timecard template supporting multiple shifts per day, cross-midnight shifts, and break minutes, compatible with legacy time-clock .xls exports

Still have questions?

Email {{CONTACT_EMAIL}}, or open the Help section inside the app for more guidance.